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We appreciate you for selecting SmartNet Academy. Your data is important to you; it is also important to us and we take steps to ensure that your data is protected, and that you understand how we collect, store and share your data. This Privacy Policy describes the information we collect, how we use and share it, and your rights in relation to the personal information you provide to us.
This applies to all services provided via our website, mobile applications,APIs, and other related services (collectively, the “Services”). We invite you to read this Privacy Policy carefully before accessing or using the Services, as by accessing or using the Services, you are agreeing to the terms of this Privacy Policy. If you do not agree, please cease using the Services.
Table of Contents
- What Data We Collect
- How We Collect Data
- How We Use Your Data
- Who We Share Your Data With
- Data Security
- Your Rights and Choices
- Cookies and Tracking Technologies
- Updates and Contact Information
1. What Data We Collect
We utilize personal and non-personal information for the purposes of offering our Services, and improving them. This includes:
1.1 Information we collect directly from you:
a. Account Information: When you sign up, we require your name, email, a password, and preferences.
b. Profile Info: Have an option to upload a photo, bio or profile information
c. Credit Card / Payment Details: If you purchase the courses, then your information such as name, and address, billing address, and credit card/payment method will be passed directly to the third party payment service provider securely at the time of checkout.
d. Learning Activity — We monitor enrollments in all available courses, engagement, assessments results and other interactions to improve your learning.
1.2 Automatically Collected Information:
a. Information about your devices and systems: For example, your IP address, browser type, Device ID, IP address and operating system
b. Usage Data: Information about which pages of our Website you visit, how long you visit those pages, the number of clicks, and other interactions.
c. Geolocation Data: Approximate location data to customize your experience.
1.3 Data from Third Parties:
Social Logins: If you log in using third party services (eg Google or Facebook) we may receive information that you provide to us about these services based on your privacy settings in these services.
2. How We Collect Data
We gather data through various methods:
- Directly from you when you create an account, make purchases, or interact with our Services.
- Automatically through cookies and similar technologies when you navigate the site.
- From third parties such as social platforms or analytics providers.
3. How We Use Your Data
We use your data to:
- To offer, provide, improve and modify our Services.
- Provide you with courses and content that are relevant to you.
- Process payments and communicate transaction details.
- Provides you with notifications on progress, updates, promos, and assistance.
- Enable security, fraud detection and legal process.
We may also anonymize data for research and analytical purposes to improve our offerings.
4. Who We Share Your Data With
Your data will only be shared with us if we need it:
4.1 With Other Service Providers: We engage other companies to help us provide our Services, like payment processors; cloud storage; and email providers.
4.2 Instructors: We may provide your instructors with information relevant to the courses in which you are enrolled, including without limitation your name and progress in the course.
4.3 Business Partners: We utilize the cooperation of trusted partners to provide supplementary services, such as certifications, collaborations in relevant industries, etc.
4.4 Legal Compliance: We may also disclose the data to the local authorities if required by law or protect our rights.
We do not sell your personal information to other companies. Any advertising on our platform is contextual and not based on your personal information.
5. Data Security
We implement the right technical and organizational measures to safeguard your data against unauthorized access, modification, or loss. These may encompass encryption, access controls, and ongoing security evaluations. But no system is without flaws. Keep your password safe and contact us right away if you suspect someone has accessed your account without permission.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access and Portability: Request access to the data we hold about you.
- Correction: Request that we correct inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Objection and Restriction: Object to or request a restriction of certain data processing activities.
To exercise your rights, contact us at privacy@smartnetacademy.com.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, including remembering preferences and providing tailored content.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.
8. Updates and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through email or in-product notifications.
For questions or concerns regarding this Privacy Policy, contact us at:
Email: privacy@smartnetacademy.com
Address:
Vernerinkuja 3 A 12, Masala, Helsinki, Finland