I’m Emily Johnson—a UX designer and AI interaction specialist with over six years of experience creating conversational interfaces for startups and enterprise apps. I hold a Master’s in Human–Computer Interaction from Carnegie Mellon, where I researched how people build trust with chatbots. After leading UX teams at a fintech company to design intelligent customer‑support bots, I founded ConversaCraft to help teams blend empathy and AI. When I’m not sketching user journeys, you’ll find me hosting local design sprints or mentoring at hackathons.